Refund and Returns Policy
Understanding Your Purchase Protection
Explore our comprehensive refund and returns policy designed to ensure your satisfaction with every drone purchase.
Why Our Policy Matters
Ensuring Confidence in Your Drone Purchase
Your Questions Answered
Find answers to the most common queries about our refund and returns process to ensure a smooth transaction.
What is the time frame for returns?
You can return your drone within 30 days of purchase for a full refund, provided it is in its original condition.
How do I initiate a return?
To start a return, please contact our support team at support@outroving.com with your order details, and we will guide you through the process.
Are there any items that cannot be returned?
Custom-built drones and items marked as final sale are not eligible for returns or exchanges.
How long does it take to process a refund?
Refunds are typically processed within 7-10 business days after we receive your returned item.
Phone
+1 (310) 458-0164
Address
21221 West Oxnard Street Apt 648, Los Angeles, CA 91367, United States
Review Our Refund and Returns Policy
We encourage you to familiarize yourself with our refund and returns policy to ensure a smooth shopping experience. If you have any questions or need further clarification, please don’t hesitate to reach out to us.